Frequently Asked Questions About Cooler Rentals & Freezer Rentals
Take a look down below to see answers to the questions we hear all the time about cooler & freezer rentals. Click a question to expand it’s answer. Don’t see what you’re looking for? Contact us and we’d be happy help.
All of our trailers run on standard household 120V power BUT require a 20A service. A vast majority of household and commercial outlets meet these requirements. CHECK YOUR PANEL for a 20 AMP breaker. If 20 AMP breaker is present, the freezer and/or cooler will work however you CANNOT have other lights, appliances etc. operating on that circuit.
YES! In fact, we have generators available to run any of our trailers. Let us know if you require one when you make your reservation and we’ll make sure you have the power you need to stay cool. 5500W generators may work, 6500W generators are recommended. On larger generators a dedicated 20 AMP outlet is needed.
Not much! One of our Crew will deliver and set up the trailer and answer any questions you have. All you need to do is have a relatively flat area picked out where we can drop the trailer and have the required power nearby (unless running on a generator). We’ll take care of the rest!
We are very diligent with the maintenance of our trailers and their equipment. In the unlikely event that there is a problem, you can call us at 1-877-EZ-CHILL. One of our Crew will have you back up and running in no time.
All of our trailers come with a 15m (50′) cord that can plug directly into any 120V outlet. If the trailer is to be placed further from an electrical source, let us know ahead of time and we’ll make sure there is a generator conveniently attached to the trailer.
In addition to cash and cheque, we accept both Visa® and Mastercard®. However, we do not accept debit/Interac transactions.
To make a reservation you can contact us by phone, email or by visiting our office. In order to make your reservation we require a security deposit & a booking deposit at time of reservation (whichever is the greater amount), and a credit card number. *We also require full payment, and a signed agreement before delivery.
Absolutely! A reservation may be cancelled at any time. If a reservation is cancelled more than 7 days prior to the start date of the reservation, the deposit will be fully refunded. If the reservation is cancelled 7 days or less prior the start date of the reservation, the deposit is non-refundable.
No. Our trailers are only to be delivered and moved by one of our Chill Crew.
Each trailer comes with a keyed padlock on the door to prevent unauthorized access to the contents inside and a hitch lock to prevent the entire trailer from being moved or stolen.